Frequently Asked Questions

Everything you need to know about shopping for Lattafa perfumes in Pakistan.

Are the perfumes sold on Lattafa Pakistan authentic?

Yes, we guarantee 100% authenticity. All our fragrances are sourced directly from Lattafa Perfumes Industries L.L.C. to ensure you receive genuine, premium quality products.

What are the shipping charges and delivery times within Pakistan?

We offer nationwide shipping across Pakistan. Delivery typically takes 3-5 business days. Shipping fees are calculated at checkout, though we often offer free shipping on orders above a certain value.

Do you offer Cash on Delivery (COD)?

Yes, we provide Cash on Delivery (COD) services throughout Pakistan for your convenience, along with secure online payment options via credit/debit cards.

What is your return and exchange policy?

Due to the nature of beauty products, we only accept returns or exchanges if the product is received damaged or if the wrong item was shipped. Please contact our support within 24 hours of delivery to initiate a claim.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our logistics partner's website to monitor your shipment's progress.

How should I store my Lattafa perfumes for longevity?

To maintain the integrity of the scent, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.